Privacy Policy and Personal Data Processing Policy
1. GENERAL PROVISIONS
1.1. This Privacy Policy (hereinafter – the "Policy") defines the procedure for processing and protecting personal data of users of the website 4lmnts.kz (hereinafter – the "Website") owned by 4LMNTS LLP (BIN 240140006348, Republic of Kazakhstan, Almaty, 388 Rozybakiyev St.,hereinafter – the "Company" or the "Contractor").
1.2. This Policy has been developed in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" No. 94-V dated 21 May 2013 and other applicable acts of the CIS countries.
1.3. By using the Website, the Client agrees to the processing of their personal data under this Policy.
1.2. This Policy has been developed in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" No. 94-V dated 21 May 2013 and other applicable acts of the CIS countries.
1.3. By using the Website, the Client agrees to the processing of their personal data under this Policy.
2. PERSONAL DATA WE COLLECT
2.1. The Company may collect the following categories of personal data:
• Full name, date of birth, nationality;
• Contact details (phone number, e-mail, address);
• Passport details and IIN/TIN (when booking or applying for visas);
• Payment data (partially, via payment aggregators — without storing card details on Company servers);
• Automatically transmitted data (IP address, cookies, browser data).
• Full name, date of birth, nationality;
• Contact details (phone number, e-mail, address);
• Passport details and IIN/TIN (when booking or applying for visas);
• Payment data (partially, via payment aggregators — without storing card details on Company servers);
• Automatically transmitted data (IP address, cookies, browser data).
3. PURPOSES OF DATA PROCESSING
3.1. Personal data of Clients are used exclusively for:
• processing and fulfilling service orders;
• participation in sports events and hotel bookings;
• visa and insurance processing;
• communication with the Client regarding orders;
• compliance with legal, accounting and tax obligations;
• improving service quality and analytics.
• processing and fulfilling service orders;
• participation in sports events and hotel bookings;
• visa and insurance processing;
• communication with the Client regarding orders;
• compliance with legal, accounting and tax obligations;
• improving service quality and analytics.
4. LEGAL BASIS FOR PROCESSING
4.1. Personal data are processed on the basis of:
• the Client's voluntary consent;
• necessity for the performance of the contract (Public Offer);
• requirements of the laws of the Republic of Kazakhstan and other applicable countries.
• the Client's voluntary consent;
• necessity for the performance of the contract (Public Offer);
• requirements of the laws of the Republic of Kazakhstan and other applicable countries.
5. STORAGE AND PROTECTION OF PERSONAL DATA
5.1. The Company takes all reasonable organizational and technical measures to protect personal data from unauthorized access, alteration, dissemination, destruction or other unlawful actions.
5.2. Personal data are stored on servers located in the Republic of Kazakhstan or in other jurisdictions with a comparable level of data protection.
5.3. Personal data are retained no longer than necessary to achieve the purposes of processing.
5.2. Personal data are stored on servers located in the Republic of Kazakhstan or in other jurisdictions with a comparable level of data protection.
5.3. Personal data are retained no longer than necessary to achieve the purposes of processing.
6. TRANSFER OF DATA TO THIRD PARTIES
6.1. The Company may transfer personal data to third parties solely for the purpose of fulfilling obligations to the Client, including:
• organizers of sports events;
• hotels, airlines, visa centers, and insurance companies;
• payment systems and aggregators.
6.2. All third parties must ensure confidentiality and data security.
6.3. Transfer of data to government authorities is permitted only as provided by law.
• organizers of sports events;
• hotels, airlines, visa centers, and insurance companies;
• payment systems and aggregators.
6.2. All third parties must ensure confidentiality and data security.
6.3. Transfer of data to government authorities is permitted only as provided by law.
7. CLIENT'S RIGHTS
7.1. The Client has the right to:
• receive information about the processing of their data;
• request correction, blocking, or deletion of their data;
• withdraw consent for processing by sending a written request to manager@4lmnts.kz.
7.2. Withdrawal of consent may result in the impossibility of providing services.
• receive information about the processing of their data;
• request correction, blocking, or deletion of their data;
• withdraw consent for processing by sending a written request to manager@4lmnts.kz.
7.2. Withdrawal of consent may result in the impossibility of providing services.
8. USE OF COOKIES
8.1. The Website may use cookies to personalize the interface and analyze visitor statistics.
8.2. The Client may disable cookies in their browser settings, but this may limit Website functionality.
8.2. The Client may disable cookies in their browser settings, but this may limit Website functionality.
9. INTERNATIONAL DATA TRANSFER
9.1. When booking international events or services, the Client's personal data may be transferred to other countries, including EU and CIS states.
9.2. The Company guarantees that the transfer is carried out only to the extent necessary to fulfill the Client's order.
9.2. The Company guarantees that the transfer is carried out only to the extent necessary to fulfill the Client's order.
10. AMENDMENTS TO THE POLICY
10.1. The Company may amend this Policy without prior notice to Clients.
10.2. The current version is always available on the website 4lmnts.kz.
10.3. Continued use of the Website after publication of changes constitutes the Client's consent to the updated terms.
10.2. The current version is always available on the website 4lmnts.kz.
10.3. Continued use of the Website after publication of changes constitutes the Client's consent to the updated terms.
11. INFORMATION AND PROMOTIONAL MESSAGES
11.1. By providing contact information (including phone number, e-mail, messenger accounts), the Client agrees to receive informational and promotional messages from the Company through any communication channels — SMS, e-mail, messengers (WhatsApp, Telegram, etc.) and social networks.
11.2. Such messages may include updates about sports events, special offers, reminders of events, visa deadlines, and other useful information related to the Company's services.
11.3. The Client may unsubscribe at any time by following the link in the message or by sending a request to manager@4lmnts.kz.
11.4. Unsubscribing does not terminate processing of personal data required for the performance of the contract.
11.2. Such messages may include updates about sports events, special offers, reminders of events, visa deadlines, and other useful information related to the Company's services.
11.3. The Client may unsubscribe at any time by following the link in the message or by sending a request to manager@4lmnts.kz.
11.4. Unsubscribing does not terminate processing of personal data required for the performance of the contract.
12. CONTACT DETAILS
4LMNTS LLP
BIN: 240140006348
Address: Republic of Kazakhstan, Almaty, 388 Rozybakiyev St.
Phone: +7 (777) 355-25-95
E-mail: manager@4lmnts.kz
BIN: 240140006348
Address: Republic of Kazakhstan, Almaty, 388 Rozybakiyev St.
Phone: +7 (777) 355-25-95
E-mail: manager@4lmnts.kz
Effective from 25 October 2025.
In the event of discrepancies between language versions, the Russian version of this Policy shall prevail.